Service Care Plan.
Wouldn’t it be good to know what lies ahead on the road? With Service Care you can.
A flexible Service Care plan lets you choose how many services to include and how much to pay, either in monthly or upfront payments.
Whether you drive a new or used Citan, Vito or Sprinter, Service Care offers more benefits than simply spreading the cost of servicing.
You can protect yourself against increases in labour rates, parts prices and inflation, and you can have your next service with Service Care, even if you have booked it already.
| Service Care | Complete Care | |
| Routine service labour costs | ■ | ■ |
| Routine service parts | ■ | ■ |
| Routine service lubricants | ■ | ■ |
| Front and rear brake pads | ■ | |
| Front and rear brake discs (including brake cleaner) | ■ | |
| Fly wheel | ■ | |
| Clutch friction material | ■ | |
| Release bearings | ■ | |
| Worn centre plate | ■ | |
| Wiper blade if required during maintenance service | ■ | |
| MOT test fees (vehicles under 3.5 tonnes or plated to under 3.5 tonnes) | ■ | |
| Transferable to new owner when vehicle sold (if Plan paid for upfront) | ■ | ■ |
| Repair or replacement of engine | ■ | |
| Repair or replacement of gear box | ■ | |
| Repair or replacement of rear axle | ■ | |
| Repair or replacement of all other mechanical componants | ■ | |
| Repair or replacement of computing management system | ■ | |
| Repair or replacement of all other electrical components | ■ | |
| Emergency road side assistance | Δ | ■ Δ |
| Recovery to nearest Mercedes-Benz authorised repairer | Δ | ■ Δ |
| Extension to contract life available | ■ | |
| Fast track preferential authorisation and processing | ■ | ■ |
| Monthly paid contract | ■ | ■ |
| Prepaid contract | ■ | |
| Provision of replacement vehicle | Δ | Δ □ |
| Tyres | □ | |
| Refrigeration units | □ | |
| UK & Continental cover | □ | |
| Ministry inspections (vehicles over 3.5 tonnes) | ■ | |
| Collection and Delivery of vehicle | □ | |
| Courtesy vehicle | □ | |
| Available on any vehicle age | ■ |
■ Standard cover
□ Optional cover
Δ Available free, for the first three years from registration date. For any vehicles registered after 1 Oct 2012, cover is available for up to 30 years under MobiloVan UK and associated terms and conditions.
*Based on a manual Citan with monthly payments spread across 36 months. Prices exclusive of 20% VAT.
Excludes Vario