Mercedes-Benz Vans Fleet Managers

Round the clock support for Fleet Managers
Fleet Managers

Our 24-hour Dealer Network will support you in the day-to-day running of your fleet, with a number of services designed to help maximise uptime and efficiency.

Servicing and maintenance packages to suit you

Mercedes-Benz Vans leave the production line precisely engineered to perform. We can help you keep them that way, offering a number of solutions to service and maintain your fleet.

• You can book services individually on an ad hoc basis, when the ASSYST lights show on each van's dashboard. This can be beneficial for Mercedes-Benz Vans with longer service intervals.
• You can take out Service Plans on your Vans without extending your credit lines, spreading and lowering the cost of up to 6 fixed price services to stabilise your cash flow.
• Or you can enjoy complete peace of mind, fixed cost driving with tailored Complete Maintenance Plan, covering all services, MOTs and anything else you choose- wear and tear components, tyres, ancillary equipment such as tail-lifts and fridges, even replacement vehicles.

The right service and maintenance package depends on your vans' service intervals and your business's financial needs- we'll work with you to arrive at the best solution. 

Round the clock technician network 
Technician Network

Balancing servicing and maintenance requirements, and the need for vans to be on the road earning their keep, can be a logistical nightmare. We work hard to work around you. Over 110 Mercedes-Benz Dealer locations across the UK give you access to a team of highly qualified technicians offering round the clock support. One third of Dealers operate 24 hours a day, minimising downtime for both routine and unexpected maintenance.

Free 24-hour roadside assistance for all Mercedes-Benz Vans

When breakdowns and accidents happen, we know you need your van back on the road as soon as possible. This is why all Mercedes-Benz Vans come with MobiloVan, our free roadside assistance package. In the event of a breakdown or accident, a Mercedes-Benz trained technician will arrive in less than 60 minutes on average, in a van fully stocked with Mercedes-Benz tools and Mercedes-Benz GenuineParts. With an average roadside repair rate of 80%, your drivers will be back on the road ASAP.

Minimise downtime. Fit GenuineParts

If you want to minimise downtime, fit Mercedes-Benz GenuineParts. Time and again, independent tests have proven that Mercedes-Benz GenuineParts work harder and last significantly longer than non-genuine parts. A longer working life means less time in the workshop – and when your vans do have to come in, we go further to get them back on the road. We work around the clock to make sure that 94% of GenuineParts are with you within 24 hours, holding £30m stock at any given time.

How we can support your Fleet or Business