Contact Details
We pride ourselves on excellent customer service. If there’s anything we can do to help you, our dedicated support team will happily give you all the assistance you need. You may find an answer to your question in our 'Frequently Asked Questions'. For a specific query, please contact us by using the details in the tabbed sections below, alternatively you can email us on customerservices-mbfs@daimler.com.
| Manage your agreement | Phone: 0370 847 0700 |
| Monday to Friday 8:00am - 5:00pm Saturday 9:00am - 5:00pm Sunday 11:00am - 4:00pm | |
| Make a payment | Phone: 0370 241 6225 |
| Monday to Friday 8:30am - 5:00pm | |
| Service enquiries | Phone: 0370 242 6200 |
| Monday to Friday 8:30am - 5:00pm | |
| V5c enquiries | Phone: 0370 121 0535 |
| Monday to Friday 8:30am - 5:00pm |
| Enquiries | Phone: 0370 121 0535 |
| Monday to Friday 8:30am - 5:00pm Saturday 9:00am - 5:00pm Sunday 11:00am - 4:00pm | |
| Return standards | Phone: 0370 121 0535 |
| Monday to Friday 8:30am - 5:00pm | |
| Damage charges | Phone: 0370 121 0535 |
| Monday to Friday 8:30am - 5:00pm | |
| Excess mileage charges | Phone: 0370 121 0535 |
| Monday to Friday 8:30am - 5:00pm |
| About your warranty | Please contact your local Dealer. |
| Breakdown assistance | Phone: 00800 1 777 7777 |
| Lines open 24/7 | |
| Make a complaint | Your views are important to us. If our service hasn’t lived up to your expectations, we want to know. |
| > Find out more |